Archive for the ‘Economy’ Category

Five Strategies for Surviving a Tough Boss

Friday, February 27th, 2009

Editor’s note: This is a guest post from Jerry Roberts of CareerJolt.net.

Creating a solid working relationship with a difficult supervisor is possible but not necessarily easy.

Trying to write a definitive blog post about how to handle a tough boss is a difficult task. A lot of big books have been published on this topic and the issue is as contentious today as ever.

That said, I’ll guide you on a brief journey that will reveal a set of strategies which have worked for others in providing some relief, and a path to progress. Before we venture toward that solution we need to deal with a couple of things.

Strategy is more useful than emotion
Calling your boss a monster and blaming him for all that is wrong with your life may be recreational and even therapeutic, but it does nothing to improve your situation. Only clear-headed strategy and a defined set of tactics will do that.

Should you stay?
In my nearly 15 years of dealing with workplace issues I’ve had a number of people complain about their boss, but rarely has it come to the point where a worker is completely distraught and feeling trapped. If that’s where you are my initial advice is to change jobs.

I understand if your present financial circumstances make it impossible to leave your current position, but you can certainly start the planning process. If your job is ruining your life it’s not worth hanging onto. Making less money may be a hardship at the beginning of such a change, but eventually you’ll replace the lost earnings and be happier.

It should go without saying that if your boss is guilty of sexual misconduct or has made you a target of continual psychological cruelty, you need to get out of there or report him to his superiors. Obviously, this doesn’t include criticizing you for repeatedly coming in late or saying that your work isn’t any good.

Okay, now it’s time to get our head around a few key points that will help us as we move forward. (more…)

Iceland’s Government Fails

Tuesday, January 27th, 2009
Coat of arms of Iceland
Image via Wikipedia

Iceland’s ruling coalition resigned Monday, three months after the collapse of the country’s currency, stock market and several major banks, and following months of public protests, Kristjan Kristjansson, a spokesman for the prime minister told CNN.

Iceland’s Prime Minister Geir Haarde, left, talks with business minister Bjorgvin Sigurdsson in October.  The minister, Bjorgvin Sigurdsson, resigned Sunday, saying the government had failed to restore confidence in the three months after the collapse of the financial system.

Senior government officials from the two parties that make up Iceland’s coalition government — the prime minister’s Independence Party and the Social Democrats party — had met Sunday to discuss the government’s future but nothing was resolved, a spokesman for the prime minister said.

Sigurdsson’s resignation followed Saturday’s peaceful demonstration in which about 6,000 to 7,000 people in front of the parliament building called for the government of Prime Minister Geir Haarde to step down.

Iceland’s financial system and currency collapsed in October following a series of bank failures, forcing the International Monetary Fund to intervene.  Iceland sought IMF help after its government was forced to nationalize three banks to head off a complete collapse of its financial system.

In his resignation letter, Sigurdsson said after the country’s financial crash, he hoped the government would re-create trust and restore the country’s finances.

Our question is, how do you bailout an entire country and what happens next?

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Why does the Tech Sector seem to be Growing, when the Economy is shrinking?

Tuesday, December 16th, 2008
View of Wall Street, Manhattan.
Image via Wikipedia

Are you feeling the credit crunch? Most Americans are affected one way or the other. Higher grocery bills are hard to ignore at the checkout and many of us know of someone who has lost their job in 2008.

In my opinion, downsizing is a sign of the economy turning around. Companies realize that they need to cut-back and reorganize, and not continue the spending spree of the last decade. They are finally learning that to be more profitable in today’s economy a company needs to stick to its core competencies.

In 1990, the debate among business leaders, academics, economists, and others, was greatly enhanced by the publication of an article entitled, “The Core Competence of the Corporation,” by C.K. Prahalad and Gary Hamel. They coined the term “core competency” to describe competitive advantage of leveraging the collective knowledge, experience, and skills of a firm’s product lines.

So why are Solution Providers not feeling the crunch as bad? One word… Outsourcing.

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Consumer Survey: Price or Service, what is more important?

Thursday, December 11th, 2008

The New York-based consulting and services firm surveyed more than 4,100 consumers over the summer and found that service — more than price — is a clear differentiator.

According to the online survey, 67% of respondents reported switching companies because of poor customer service, compared with 59% last year.  U.S. respondents were even more service sensitive, with 73% reporting that they switched companies owing to poor customer service, compared with 47% switching over lower prices. 

Now, more than ever, is the time to challenge traditional practices. In particular, organizations need to segment their customers.  That makes segmenting customers and understanding their touch-points with the business particularly important.

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